The season of cakes and bells is on its way. We all are waiting eagerly for the Santa to come and distribute us our presents. Christmas is always a time to have fun with your loved ones. We, at A1 Call Center, are also preparing ourselves for the coming festive season. However, our preparations are a little different. On the one hand, we have increased our workforce as the frequency of incoming calls usually increases before the festival and on the other hand, we are also planning celebrations for the big day as most of us are going to be present in the office on Christmas Eve.
It doesn’t matter if an enterprise gets thousands of leads and none of them is a genuinely qualified lead. Any enterprise doesn’t need leads in bulk. Just a handful of qualified leads of worthy prospects, are enough to make your business record great profits. But before you insist for qualified lead generation services, you better know the difference between qualified leads and the ordinary ones. The table given below captures the main differences:
Qualified leads are best generated by professional A1call center agents who have the right mix of persuasive skills and pleasant voice. And lead generation is not too costly if you choose to outsource to offshore call center vendor and choose the model of pay-per-lead.
So go ahead and get the qualified leads and be the business leader!
For A1 Call Center, our Agents are the biggest asset. And for each of our Agent, the biggest asset is their ‘Voice’. We realize that our whole business as a call center services provider is reliant on these ‘Voice Processes’. And that is why we value our voice skills and always work towards honing them further.
This is why a two day long workshop was conducted at A1 Call Center in which the best voice and accent trainers of the industry were invited to enrich our Agents. The sessions were total of 12 hours, spread over 2 days. The sessions would be followed with lots of fun and frolic. Team games and contests were organized which saw huge participation by all the Agents.
Here are some of the highlights of this 2 day workshop:Continue reading
Holistic Service Provider: A1 Call Center
Most of our clients never acknowledged the role of phone answering when their business was booming. And they overlooked it when they were analyzing the reason of our business failure. We at A1 Call Center have observed that Phone Answering seems to be one of the last priorities for most businesses.
That is why this blog lists out 4 concrete reasons why your business must opt for professional phone answering services:Continue reading
It’s a big bad world they say, full of lies and deceit. Definitely it is difficult to trust somebody or anybody in such a scenario, especially when your business is at stake. To keep yourself on the safe side, it is best for you to know with certainty a few things like –
Anybody who has organized a conference or seminar knows that arranging the audience and panelists is the most arduous task out of all. Ensuring full attendance of people is easier said than done. Unlike for Events where you only need to send an Invitation, in the case of Conference, one has to get Seminar Registration Forms filled up. Then you also have to personally get confirmations from people through incessant follow-up. Even the Seminar Registration Software are insufficient as they help you with only filling of forms and not follow-ups.
Picture this scene. An online user is browsing on a portal for fashion apparel. The clothes are attractive, but the user isn’t sure whether to purchase them directly through internet. The user calls the phone number flashed on the site. This phone conversation will be decisive. The user will or will not make the purchase based on this one conversation.
To ensure that the user makes the purchase, we must ensure that the conversation is: