The fun-filled Voice Training Workshop at A1 Call Center

For A1 Call Center, our Agents are the biggest asset. And for each of our Agent, the biggest asset is their ‘Voice’. We realize that our whole business as a call center services provider is reliant on these ‘Voice Processes’. And that is why we value our voice skills and always work towards honing them further.
This is why a two day long workshop was conducted at A1 Call Center in which the best voice and accent trainers of the industry were invited to enrich our Agents. The sessions were total of 12 hours, spread over 2 days. The sessions would be followed with lots of fun and frolic. Team games and contests were organized which saw huge participation by all the Agents.Voice Training
Here are some of the highlights of this 2 day workshop:Continue reading

5 Reasons Why You Should Outsource to A1 Call Center Services

Holistic Service Provider: A1 Call Center

A1 Call Center has one of the largest bouquets of services. Whichever service you are looking for – seminar registration services, order-taking services, phone answering services, we provide you customized solutions for your requirements. We can integrate one service with the other also, like Chat Support clubbed with E-mail support, and provide you an amalgamated solution. And you get all the services with a promise of highest quality, punctuality and accuracy.In the infographic below, we have listed a few reasons that will tell you simply that why A1 Call Center should be the first choice for every business enterprise!

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Do not take your Phone Answering Service for granted

Most of our clients never acknowledged the role of phone answering when their business was booming. And they overlooked it when they were analyzing the reason of our business failure. We at A1 Call Center have observed that Phone Answering seems to be one of the last priorities for most businesses.
That is why this blog lists out 4 concrete reasons why your business must opt for professional phone answering services:Continue reading

Benefits of a systematized Conference and Seminar Registration Service

Anybody who has organized a conference or seminar knows that arranging the audience and panelists is the most arduous task out of all. Ensuring full attendance of people is easier said than done. Unlike for Events where you only need to send an Invitation, in the case of Conference, one has to get Seminar Registration Forms filled up. Then you also have to personally get confirmations from people through incessant follow-up. Even the Seminar Registration Software are insufficient as they help you with only filling of forms and not follow-ups.Meeting

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A Made to Order Solution

Picture this scene. An online user is browsing on a portal for fashion apparel. The clothes are attractive, but the user isn’t sure whether to purchase them directly through internet.  The user calls the phone number flashed on the site. This phone conversation will be decisive. The user will or will not make the purchase based on this one conversation.

To ensure that the user makes the purchase, we must ensure that the conversation is:

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