Call center outsourcing is one of the biggest decisions that a company takes in order to control the costs and improve quality. Companies often get confused about which city to prefer while finalizing the call center vendor.Continue reading
Lead generation is generally described as the beginning of potential customer’s interest related to services/products. But, it is actually more than that! It is an art of interacting with people, which makes sure that image of your brand sustains in the mind of your potential customers. Continue reading
Most of the times, the companies select the vendor without analyzing the quality of services. Minimum prices of services become major criteria of selection in this scenario. But in the long run, issues like poor customer handling and lack of transparency are faced by companies due to wrong selection of the vendor.