A1 Call Centers has reached the acme in Indian call center outsourcing industry with its consistent and immaculate outsourced call center services to the customers. We have earned not just revenue but the trust of our customers and credibility in the industry.
We give you some reasons why we are the best choice for outsourcing call centers in India:
- Our Call Center Agents are of the top-rung amongst the industry. They are articulate and fluent in both English and Hindi. Our Agents are graded on the basis of their experience and expertise so we can depute the best ones suited to your requirements. We have special HR policies to reward and recognize our best Call Center Agents and also groom each through capacity building workshops.
- We have IT infrastructure of over a thousand systems by best companies like Dell, HCL. We have NAS to ensure the security of the network, and we have a back-up of data on different servers. Our strong technological capabilities allow us to deliver superior outsourced customer services. We have architecturally designed our work to serve as the finest domestic call center in India. We use acoustical ceiling tiles and walls which absorb sound and perform noise reduction function. The cubicles of Call Center Agents are also at the adequate distance which nullifies the sound from adjacent Agent.
- Besides the Call Center, Contact Center and Business Process Outsourcing, we are also distinguished service providers of IT and ITeS. A1 Call Center has a proficient team of IT professionals who develop premium customized software, integrated dynamic IVR (Interactive Voice Response) and dynamic web applications for our clients.
We would love to hear from you and discuss your customer service outsourcing requirements. We would be more than happy to provide you with genuine consultation and solutions for your requirements.
Call us at +1-858-964-3764 or leave us a message here.