A glimpse of our Call Center Agent Training Session

Training Room is one of the most fun places to be in A1 Call Center, next only to the Cafeteria. All our training sessions are followed by recreational activities and role-plays. But the fun part comes in only after we have a serious Quality Analysis and subsequent training.

Training In call center

This blog is written to just give you a glimpse of what goes on:

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New Year Resolutions for A1

Resolutions are not just a casual annual ritual for us at A1. We don’t make resolutions only for the heck of it and then break them at the slightest inconvenience. Each resolution is a commitment of us, with ourselves.


Uniquely, the resolutions at A1 are not individual alone. We make resolutions collectively as well. Like on behalf of our team, or on behalf of our entire company.

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Enhancing Call Center Services at A1 Call Center

We clearly understand the importance of the work that we do for our clients and the impact that it can have on their business. Further, we believe that our success is directly related with the success of our clients. Unless and until they are not making profit, we also can’t expect growth in our business. All these things motivate us to enhance our services so that our clients receive only the best and top-notch services and solutions from us.

Call Center Services

Here are some of the strategies that we follow to enhance our services:Continue reading

A1 Call Center is Getting Ready for The Christmas Day

The season of cakes and bells is on its way. We all are waiting eagerly for the Santa to come and distribute us our presents. Christmas is always a time to have fun with your loved ones. We, at A1 Call Center, are also preparing ourselves for the coming festive season. However, our preparations are a little different. On the one hand, we have increased our workforce as the frequency of incoming calls usually increases before the festival and on the other hand, we are also planning celebrations for the big day as most of us are going to be present in the office on Christmas Eve.Merry Christmas

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5 Reasons Why You Should Outsource to A1 Call Center Services

Holistic Service Provider: A1 Call Center

A1 Call Center has one of the largest bouquets of services. Whichever service you are looking for – seminar registration services, order-taking services, phone answering services, we provide you customized solutions for your requirements. We can integrate one service with the other also, like Chat Support clubbed with E-mail support, and provide you an amalgamated solution. And you get all the services with a promise of highest quality, punctuality and accuracy.In the infographic below, we have listed a few reasons that will tell you simply that why A1 Call Center should be the first choice for every business enterprise!

A1Call Center