Every customer looks for the Customer Care Support & Services outsourced to India. This makes the country one among the foremost preferred outsourcing locations. You would be surprised to understand this, but India has emerged as one of the hubs of customer services outsourcing which accounts for approximately two-thirds of the sum total of outsourcing industry especially in the domain of customer support outsourcing service.
Every B2C company in India is dependent on the customer services for improving their reputation in the market. Startups and mid-sized firms continue to expand their business by taking support of this process.Continue reading
The biggest headache for inbound call center service providers is to handle the long queues that never seem to get short. There are many reasons which result in the long queues at contact centers. Continue reading
A1 Call Center is a well known name in BPO Industry and has got a reputation for delivering top-notch customer support services and back office services. We give special focus Continue reading