The fun-filled Voice Training Workshop at A1 Call Center

For A1 Call Center, our Agents are the biggest asset. And for each of our Agent, the biggest asset is their ‘Voice’. We realize that our whole business as a call center services provider is reliant on these ‘Voice Processes’. And that is why we value our voice skills and always work towards honing them further.
This is why a two day long workshop was conducted at A1 Call Center in which the best voice and accent trainers of the industry were invited to enrich our Agents. The sessions were total of 12 hours, spread over 2 days. The sessions would be followed with lots of fun and frolic. Team games and contests were organized which saw huge participation by all the Agents.Voice Training
Here are some of the highlights of this 2 day workshop:Continue reading

Benefits of a systematized Conference and Seminar Registration Service

Anybody who has organized a conference or seminar knows that arranging the audience and panelists is the most arduous task out of all. Ensuring full attendance of people is easier said than done. Unlike for Events where you only need to send an Invitation, in the case of Conference, one has to get Seminar Registration Forms filled up. Then you also have to personally get confirmations from people through incessant follow-up. Even the Seminar Registration Software are insufficient as they help you with only filling of forms and not follow-ups.Meeting

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