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Tag Archives: customer support services

Customer Care Services: A Boon for Growing Industries

Every B2C company in India is dependent on the customer services for improving their reputation in the market. Startups and mid-sized firms continue to expand their business by taking support of this process Customer service is currently evolving with addition of new channels like email, social media and live chat support. Also, several techniques like […]

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Tips for Handling Long Queues at Call Centers

The biggest headache for inbound call center service providers is to handle the long queues that never seem to get short. There are many reasons which result in the long queues at contact centers. There are certain seasons during which the call flow may increase. Excessive leaves taken by agents and high AHT can also […]

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A1 Call Center – The Best Back Office and Customer Support Services Provider

A1 Call Center is a well known name in BPO Industry and has got a reputation for delivering top-notch customer support services and back office services. We give special focus on our agent hiring and agent training programs as we believe that they play the most important part in all the services that we provide. […]

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