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Tag Archives: call center

Reducing the Pressure on Call Center Agents at A1 Call Center

Call centers can be very hectic for agents and other employees working there. It is the nature of the work that is done in these places which makes the task hectic. The pressure increases with the increase of call volume therefore it is necessary to implement certain strategies to reduce pressure on call center agents […]

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A1 Call Center – Making Sure That Your Data is Safe and Secure

The Data of an organization holds very high value and importance for them. Any misuse of their data can have drastic effects on their overall business and might even destroy them in some cases. This fact is very well known to us and this is why we are very thorough and strict in the matter […]

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Soft Skills for hardcore Call Centers Agents

Being a good Call Center Agent is not about getting the right educational qualification, but essentially about getting the right skill set. Just like it is not important for the Agent to have a degree in English, but it is important for them to be able to speak in global neutral accent of English. Therefore […]

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A glimpse of our Call Center Agent Training Session

Training Room is one of the most fun places to be in A1 Call Center, next only to the Cafeteria. All our training sessions are followed by recreational activities and role-plays. But the fun part comes in only after we have a serious Quality Analysis and subsequent training. This blog is written to just give […]

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Enhancing Call Center Services at A1 Call Center

We clearly understand the importance of the work that we do for our clients and the impact that it can have on their business. Further, we believe that our success is directly related with the success of our clients. Unless and until they are not making profit, we also can’t expect growth in our business. […]

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A1 Call Center is Getting Ready for The Christmas Day

The season of cakes and bells is on its way. We all are waiting eagerly for the Santa to come and distribute us our presents. Christmas is always a time to have fun with your loved ones. We, at A1 Call Center, are also preparing ourselves for the coming festive season. However, our preparations are […]

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Generate Qualified Leads instead of Quantity Leads

It doesn’t matter if an enterprise gets thousands of leads and none of them is a genuinely qualified lead. Any enterprise doesn’t need leads in bulk. Just a handful of qualified leads of worthy prospects, are enough to make your business record great profits. But before you insist for qualified lead generation services, you better […]

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